VA Growth Suite
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Privacy Policy

Last updated: April 26, 2026

This Privacy Policy explains how VA Growth Suite ("we", "us", "our") collects, uses, and protects your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to a paid plan, or contact us:

  • Account information: name, email address, and password.
  • Billing information: handled by our payment processor (Stripe). We do not store your full card details on our servers.
  • Workspace data: the clients, tasks, time entries, invoices, and notes you create inside the app.
  • Communications: any messages you send us (support requests, feedback, etc.).

2. Information We Collect Automatically

  • Usage data: pages visited, features used, and timestamps — used to improve the product.
  • Device data: browser type, operating system, and IP address.
  • Cookies: small files used to keep you signed in and remember your preferences.

3. How We Use Your Information

  • To provide, maintain, and improve the service.
  • To process payments and send transactional emails (receipts, password resets, account notifications).
  • To send product updates and lifecycle emails. You can opt out of marketing emails at any time.
  • To detect, prevent, and respond to fraud or abuse.
  • To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only with service providers that help us run the product:

  • Stripe — payment processing.
  • Amazon Web Services (SES) — transactional and lifecycle email delivery.
  • Hosting and infrastructure providers — to host the application and store your data.

We may also disclose information when required by law or to protect our rights.

5. Data Retention

We keep your data for as long as your account is active. If you delete your account, we remove your workspace data within 30 days, except where we are required to keep records for legal or accounting reasons (e.g., invoices).

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Delete your data.
  • Export your data in a portable format.
  • Object to or restrict certain types of processing.

To exercise any of these rights, email us at [email protected].

7. Security

We use industry-standard measures to protect your data, including encryption in transit (HTTPS) and access controls. No system is 100% secure, but we work hard to keep your data safe.

8. Children

VA Growth Suite is not intended for children under 16. We do not knowingly collect data from children.

9. International Users

Your data may be processed in countries other than the one you live in. By using the service, you consent to that transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and, for material changes, notify you by email or in-app notice.

11. Contact

For any questions about this Privacy Policy or your data, contact us at [email protected].